Roooster support
Need help with the web or iOS app? Email contact@roooster.ai. We typically reply the same business day. Please do not send passwords or full payment-card details.
How we can help
Technical help
Trouble signing in or using a feature? Tell us what happened, which device and app version you use, and any error message.
Email contact@roooster.aiBilling and account
Ask about your plan or account access. For an iOS subscription purchased in the app, Apple manages charges, cancellations, and refund requests.
Email contact@roooster.aiPrivacy and deletion
Ask for help with your data or account deletion. An authenticated account owner can initiate deletion in supported app versions; email us if you cannot access the app.
Email contact@roooster.aiFor account deletion, access ends when the account closes. Account data is then processed for permanent deletion under our Data Retention Policy, subject to limited legal, tax, and security retention requirements. The process is not an instant purge.
Looking for sales, partnerships, or migration help? Visit our general contact page.