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Roooster vs. Service Fusion

Service Fusion sells flat-priced plans with unlimited users, listed on review sites at roughly $208 to $533/month billed annually as of July 2026, per its vendor-provided listing. Unlimited users is a genuine advantage for bigger offices, though the customer portal is described as gated to the top plan and GPS tracking as needing extra hardware. Roooster is designed to include AI quoting, satellite measurement, and a customer portal in its plans.

Roooster
Public pricing, all features listed
Service Fusion
~$208 to $533/mo, unlimited users (July 2026)
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Feature comparison

FeatureRooosterService Fusion
AI quoting from photos✓ IncludedNot offered (as of July 2026)
Satellite measurement✓ IncludedNot offered (as of July 2026)
Offline mobile mode
As of July 2026, Service Fusion's offline mode is described as showing customer records already viewed while online
✓ IncludedPartial
Unlimited users at a flat price
A genuine Service Fusion differentiator: every plan is described as including unlimited users
Not included✓ Included
Customer self-service portal
As of July 2026, the customer web portal is described as an add-on below the Pro plan
✓ IncludedPro plan only
Route optimisation
As of July 2026, described as requiring the GPS fleet tracking add-on with in-vehicle hardware
✓ IncludedAdd-on
Crew management✓ Included✓ Included
Dispatch board✓ Included✓ Included
Native mobile app (iOS/Android)✓ Included✓ Included
QuickBooks integrationNot included✓ Included
Built-in Stripe payments
As of July 2026, Service Fusion lists its own FusionPay processing
✓ IncludedNot offered (as of July 2026)
AI command bar (plain English)✓ IncludedNot offered (as of July 2026)

Pricing note: As of July 2026, Service Fusion plan listings (via its G2 vendor page) show Starter/Plus/Pro at roughly $208 to $533/month billed annually, unlimited users, with month-to-month costing more; GPS fleet tracking is listed as a hardware add-on. Roooster plans include the features listed on our pricing page.
Pricing and feature information sourced from Service Fusion's public website and its vendor-provided G2 pricing listing as of July 2026. Service Fusion does not display prices on its own pricing page. Visit servicefusion.com for current details. Roooster is not affiliated with or endorsed by Service Fusion.

Opinion

Our take

Our take: we think Service Fusion's flat pricing with unlimited users is a real advantage for large offices with many dispatchers and back-office staff; with 20+ seats, the per-company price can work out cheaper than per-user tools. The trade-off, as of July 2026, is what sits behind add-ons and plan gates: the customer portal is described as Pro-only, route optimisation as needing GPS hardware, and AI quoting and satellite measurement were not listed at any tier. For small and mid-size teams that want photo-to-quote AI, satellite measurement, offline mode, and a customer portal without buying the top plan, we lean Roooster.

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