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Follow up without lifting a finger.

Confirmations, reminders, review requests, and payment nudges, fired automatically at the right moment.

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The messages that win you business

Booking confirmations

Customers get a text and email the moment they book. No more 'did they get it?' moments or manual confirmation messages from your personal phone.

Appointment reminders

Roooster sends a reminder 24 hours and 2 hours before each job, so customers know you're coming without you chasing them.

Review requests

After a job is marked complete, Roooster sends a timed review request text, so asking for the review stops depending on you remembering to.

Overdue invoice nudges

Roooster sends polite follow-up texts when an invoice goes overdue. Collections happen faster without an awkward phone call from you.

The automated customer journey.

The key touchpoints handled, without you thinking about them.

Customer books
Booking confirmed! We'll see you Tuesday at 9 AM. Reply STOP to opt out.
24 hours before job
Reminder: your appointment is tomorrow at 9 AM. Questions? Reply here.
2 hours before job
We're heading your way soon! Your tech will arrive around 9 AM.
Job marked complete
Thanks for choosing us! Tap to leave a quick review, it means a lot. [link]
Invoice 3 days overdue
Friendly reminder: Invoice #041 for $390 is past due. Pay here: [link]

Set it once. Let it run.

5

Automated touchpoints across the job lifecycle, from booking to overdue invoice

2

Reminders before each job (24 hours and 2 hours), sent without you lifting a finger

0

Confirmations, reminders, or review requests you have to send by hand

Common questions.

Which automations are included on every plan?
Booking confirmations, appointment reminders (24 hr and 2 hr), and post-job review requests are included on every Roooster plan. Overdue invoice nudges and custom automation sequences are available on the Crew and Flock plans.
Can I customize the message copy?
Yes. Every automated message has a default template that works out of the box, and you can edit the copy, timing, and tone in Settings > Automations. Your business name and job details are inserted automatically.
Will customers know the messages are automated?
Messages arrive as SMS from your business's Roooster number. They read naturally and are personalized with the customer's name and job details. Most customers simply reply back, and those replies land in your Roooster inbox.
What happens if a customer replies to an automated message?
Replies land in your unified Roooster inbox and are linked to the customer's record. Your office team can pick up the conversation from there just like a normal message thread.

Automate the follow-up. Keep the customers.

Try Roooster free. Automations active on day one.

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