Sub-processors
To deliver the Roooster service, we engage the third-party sub-processors listed below. Each is contractually bound via signed Data Processing Agreements where applicable to process personal data only as necessary to deliver their service to Roooster, and to maintain security measures consistent with the commitments in our Data Processing Addendum.
Current sub-processors
| Sub-processor | Purpose | Data processed | Region |
|---|---|---|---|
| Replit, Inc. | Application hosting and managed Postgres database | All operator and customer data stored by Roooster | United States |
| Stripe, Inc. | Payments, Connect onboarding, and payouts | Operator + customer identity, payment method, charge metadata | United States |
| Anthropic PBC | AI photo-to-quote vision pipeline | Photos and property descriptions submitted by operators or customers | United States |
| Mapbox, Inc. | Geocoding and satellite tiles for dispatch + property lookup | Service addresses and approximate coordinates | United States |
| Inngest, Inc. | Background job execution (reminders, AI agents, async work) | Job payloads referencing operator + customer identifiers | United States |
| Resend | Transactional and marketing email delivery | Recipient email address, message content, delivery metadata | United States / EU (regional pinning available) |
| Twilio, Inc. | SMS delivery and inbound message webhooks (A2P-10DLC) | Phone numbers, message content, delivery metadata | United States |
| Functional Software, Inc. (Sentry) | Server error tracking and diagnostics | Stack traces, redacted request metadata | United States |
| PostHog, Inc. | Product analytics (opt-out available) | Page views, anonymized event metadata | United States / EU (regional pinning available) |
Change notifications
We will update this page at least 30 days before adding a new sub-processor that processes personal data. To be notified when this page changes, email privacy@roooster.ai with the subject "Subscribe: sub-processor updates".
Contact
Questions about a sub-processor or to object to a proposed addition: privacy@roooster.ai.